FOLD Square Ring

Run Along

This product has a lead time of 20 working days excluding delivery.

We hope you are completely satisfied with your purchase. If you are not happy with your jewellery or you have received a faulty item, please see our policies below regarding the return, exchange or refund of your item.

EXCHANGES
If you would like to return an item, we are happy to discuss an exchange up to 14 days from receipt of your order provided the item is unworn, in perfect condition and in the original packaging.

REFUNDS
You have a right to return an item you are unhappy with for a full refund within 14 days of receiving your order provided the item is unworn, in perfect condition and in the original packaging.

PLEASE NOTE: If an item that has been purchased with free shipping and is returned for a refund, the shipping charge will be deducted from the purchase value. This applies to a refund only.

International customs duties and sales taxes are non-refundable for shipments outside the European Community (EU). Please be aware that all costs incurred in shipping returns are the responsibility of the customer. Duty reclaims on returns are also the responsibility of the customer and we will endeavour to aid you with any required paperwork.

We recommend you use a special delivery service for your own protection. We cannot accept responsibility for postage fees or for any items damaged, lost or stolen in transit. Items must be in their original packaging if returned to us.

FAULTY GOODS RETURNS
You are entitled to a full refund on any faulty goods within 3 weeks of purchase. If you return a faulty item after this date and within a reasonable time frame, you will be entitled to a repair or exchange on your item.

RETURNS POSTAGE COSTS
Postage costs of sending any product back to us fall with the customer. Please package your product properly and send it as recorded delivery (with tracking number) for your own protection, as any items lost in transit will not be considered for refunds or exchanges.

Please contact us before posting any item back so we can process your request. We will then advise on how to proceed. We are unable to accept returns that have not been agreed prior to shipping.

Any shipping charges will not be refunded.

NON-RETURNABLE PRODUCTS
We regret that in compliance with the current UK Health and Hygiene regulations, we cannot accept the return of pierced items such as earrings or piercings. This does not affect your statutory rights.

Bespoke and made to order items, sized rings, items purchased at a sale price and special order items cannot be exchanged or refunded under any circumstance.

WARRANTY
Your piece is warranted for a period of 6 months from the original date of purchase under the terms and conditions of this warranty. The Niza Huang Jewellery warranty covers manufacturing defects. Proof of purchase in the form of Jewellery Authenticity Card, or a receipt is required. The warranty against defects does not cover loss, damage, breakage, changes in appearance, kinks, or the gradual degradation of all or part of the goods due to normal wear, mishap, careless handling, improper use, or use outside Niza Huang Jewellery's care instructions. Shipping and postage for both way are at your cost. If we are satisfied that the warranty claim is valid, we will arrange for the repair or replacement of the jewellery. We will advise you of your repair options (if any) and the charge in the event that your warranty claim is not accepted.

TIPS FOR GENERAL JEWELLERY CARE
• Apply your make-up, perfume & hairspray prior to putting on your jewellery. Never spray perfume directly onto plated jewellery. The alcohol and acids in perfume will cause permanent damage.

• Remove your jewellery before doing any household work, manual labor, swimming, bathing or showering.

• When you are not wearing your pieces safely place each piece individually in cloth pouches, boxes or wrap in tissue to avoid scratching. Always let the chain dangle out of the bag to avoid tangle, knots & scratches.

• Do not store jewellery next to heating vents, window sills, or in the car.

• Wipe your jewellery carefully with a 100% cotton cloth to keep it clean from time to time.

CLEANING INSTRUCTIONS
Use either a cleaning solution of mild dish soap & warm water, or a non-abrasive jewellery cleaner. Please no other household chemicals !

Step 1: Dip your jewellery in the cleaning solution.

Step 2: Use a soft toothbrush to gently loosen and remove any dirt or surface debris.

Step 3: Dry thoroughly with a soft cloth.

*Never clean plated or costume jewellery with fine jewellery cleaner cloths or solutions.

FINE JEWELLERY
As with all fine jewellery, stone settings should be checked occasionally. If there is movement please return to us to fix or approach a local jeweller. To maintain the look of your fine jewellery, it should be cleaned frequently. A simple way to clean your jewellery is to soak it in warm water with a few drops of gin or detergent soap such as dishwashing liquid. A soft bristle brush such as an old toothbrush can be used for intricate detail. Make sure to rinse your jewellery well after cleaning and polish with a soft, lint-free cloth.

SILVER
Sterling silver naturally tarnishes with the exposure to air and the environment as well as perfumes, lotions & perspiration. Silver should not be worn when it can come into contact with excessive perspiration, cholrinated water or household cleaners. Avoid wearing silver jewellery while in a pool, hot tub and applying body lotions, hair colours or perfumes. Over time oxidation can occur, causing silver to become tarnished. To prevent this tarnishing, keep silver in a cool, dry place, stored in acid-free tissue, or in a box or pouch. If your silver does become tarnished, it is easy to restore it to its original lustre by using a specialist silver polishing cloth, liquid polish or paste. Ensure any residues of polish or cleaning liquids are removed as some may cause silver to tarnish faster. Alternatively you may wash the jewellery in warm soapy water (such as dish washing liquid), using a soft bristle brush for intricate detail. After washing, rinse and ensure the jewellery is dried thoroughly by patting dry with a fine soft cloth. The best way to prevent tarnish is to wear your silver jewellery or use your silver items often.

PLATED AND COSTUME JEWELLERY
Gold/Rose gold plating is not a permanent process. Since the jewellery is not entirely solid gold it will eventually tarnish and fade over time; but proper care will maximize its lifespan.

These practical care methods will help keeping the shine of your gold plated jewellery and minimize the chances of fading out.

How To Use Gold or Rose Plated Jewellery:
• Do not spray on perfume; deodorant and other similar chemicals while wearing your jewellery.

• Wait until your lotion or cream is dry or has been absorbed by your skin before putting on your ring, bracelet or necklace.

• Avoid getting your jewellery in contact with oil, nail polish, nail polish remover, chlorine and perfume.

• Sweat will cause tarnish. Remove your jewellery before exercise; heavy work and swimming.

Cleaning and Storage:
• After each use clean gently rub the surface of you plated jewellery with a very soft cloth to remove dust and dirt. This will also help restore shine. Do not use a polishing cloth; this will strip away the plating.

• If you need to clean your jewellery more use soak it in warm, soapy water for a few minutes and clean with a soft cloth.

• Stay away from jewellery cleaners and antibacterial soaps. These may have certain components causing your gold plated jewelry tarnish more quickly.

• Prevent scratches by wrapping your jewelry in a soft cloth or store in a jewelry box. Another practical idea for storage is to use small zip-lock bags.

• Different metals cause each other to tarnish, fade or change colours. Have different storage places for different colours of metals; such as gold and rose gold.

• Store in a dry area.